ESG Practices (Environmental – Social – Governance) – Clarion Pointe La Malbaie

At Clarion Pointe La Malbaie, various measures are integrated into our operations in the areas of resource management, working conditions, procurement, and community involvement.

Our approach is to present the practices currently in place at the property in a clear and factual manner.

Respect for Human Rights and Social Engagement

Clarion Pointe La Malbaie places importance on respecting human rights and maintaining a respectful workplace.

We notably aim to:

• provide a safe working environment;

• treat employees with dignity and respect;

• promote equal treatment and prevent discrimination;

• maintain workplace practices that comply with applicable laws and standards;

• participate, whenever possible, in local community initiatives, activities, and events.

Transportation and Mobility

Certain facilities and services allow guests to use different modes of transportation during their stay:

• electric vehicle charging stations available to guests;

• bicycles offered free of charge to guests during the warmer months;

• information regarding bus schedules and shuttle services available at the front desk.

These services provide guests with additional transportation options during their stay in La Malbaie.

Local Purchasing and Regional Products

Clarion Pointe La Malbaie incorporates local and regional products into certain aspects of its operations.

Measures currently in place include:

• purchasing certain products from local or regional suppliers;

• local products available at the hotel market;

• certain local products included in the breakfast offering.

This approach helps support suppliers and producers in the region.

Energy Management

The property implements various measures related to its energy consumption, including:

• gradual replacement of certain light bulbs with LED lighting;

• use of equipment and methods that allow for better management of energy consumption whenever possible;

• monitoring of energy needs related to the property’s operations.

Improvements are made progressively based on available equipment, operational needs, and work carried out at the hotel.

Water Management and Towel Reuse

Various practices are used to manage water consumption at the property.

A towel reuse program is available to guests.

Guests who wish to keep their towels for an additional day may simply hang them up to indicate to housekeeping staff that replacement is not required.

This procedure allows towel replacement to be adapted to each guest’s actual needs.

Waste Management

Several measures are in place regarding waste management:

• recycling bins available in guest rooms, common areas, and administrative offices;

• composting of certain food waste;

• use of reusable dishes and utensils for breakfast service.

These measures are part of the property’s daily operating practices.

Cleaning Products and Bath Amenities

The hotel uses various products selected for the maintenance of its guest rooms and common areas.

Earth Tempo® bath products are also offered to guests in dispensers rather than individual containers in rooms where these fixtures are installed.

Environmental characteristics or certifications associated with the products used are communicated only when they can be confirmed by the manufacturer or by a recognized certification.

Environmental Certifications

When the property holds an environmental certification issued by a third-party organization, it is presented in accordance with the scope of the certification obtained.

Current certificates are kept on file at the property, and any communication regarding a certification must accurately reflect the criteria or level officially awarded.

Employee Training and Awareness

Employees may receive information and training on the various procedures implemented at the property, particularly in the areas of:

• waste management;

• water and energy consumption;

• use of cleaning products;

• health and safety;

• respect for guests, colleagues, and internal policies.

The objective is to promote consistent application of established procedures in daily operations.

Emergency Management

Clarion Pointe La Malbaie has procedures in place to respond to various emergency situations that may affect guests, employees, or the property’s operations.

These procedures address, among other things, personal safety, continuity of operations, and communication with the individuals concerned.

They are reviewed as needed to reflect changes in operations and applicable requirements.

Monitoring and Continuous Improvement of Practices

The property’s practices are periodically reviewed to identify adjustments that may be made to operations.

Measures in place may evolve depending on:

• available equipment;

• changes made to the property;

• regulatory requirements;

• programs or certifications in which the hotel participates;

• opportunities for improvement identified by management.

Clarion Pointe La Malbaie prioritizes clear, accurate, and verifiable communication regarding the measures implemented at the property.